Delete your account

Anyone who can sign in — company owners and technicians, on every plan — can delete their account inside the app at any time.

In the app

1. Open Settings → Delete Account (red row after Archive & recently deleted, above About & Help). A sheet lists exactly what will be deleted.
2. Company owners see Before you delete: Business and tax records often need to be kept for several years. Export what you need first (Money → Export). Cancel your subscription separately: Deleting your account doesn't cancel billing. Cancel it in your App Store or Google Play account.
3. Type DELETE to confirm. In other languages the word is shown in your language.
4. Confirm the final question, “Delete everything?” Your account and all data on this device will be permanently deleted. This can't be undone. Signed in to cloud sync, it reads: “Your account, the companies you own in the cloud and all data on this device will be permanently deleted. This can't be undone.”

If you signed in to sync, your cloud account is deleted first. If that can’t be done — for example, you’re offline — the app says so and nothing is removed from your phone, so you can try again.

What is deleted

Company owners

• All jobs, quotes, invoices, payments and signatures
• Clients, job sites and equipment
• Receipts, expenses, photos and saved documents
• Your crew, company settings, profile and sign-in

If you used cloud sync, the cloud copy goes too: every company you own with everything in it (crew list, clients, equipment, jobs, prices, payments, time, history, price book, expenses), the photos stored for those companies, any backed-up photos, and your sign-in account itself.

Technicians

• Your sign-in and profile on this device
• Everything CrewBinder saved on this device
• Your sign-in account in the cloud

Work you did for your company — jobs, time and receipts — belongs to your company and stays in its records.

What is kept, and why

• A count of quotes created per month stays on the phone so that deleting and starting over doesn’t reset the free plan’s monthly limit. It holds no personal data.
• A technician’s crew entry stays in the company’s records, no longer linked to the deleted sign-in, together with the work they did for that company.
• Copies you already sent or exported — for example PDF quotes and invoices emailed to customers, or files you saved elsewhere — are outside CrewBinder and aren’t affected.
• Deleting your account doesn’t cancel a subscription — cancel it in your App Store or Google Play account.

Can’t open the app? Ask us by email

Email support@crewbinder.net with the subject “Delete my account”, from the email address you sign in with. We’ll reply to confirm the request comes from you, delete your cloud account and the companies you own as described above, and let you know when it’s done.

Records that were only ever on your phone can’t be reached by us: delete the app to remove them. On iPhone, a saved sign-in can outlive deleting the app; deleting your account in the app always clears it.